Returns & Exchanges Policy
At My Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Simply follow our streamlined process to ensure a quick and hassle-free refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels remain attached.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing